Last updated: [DATE TBD]
1. Acceptance of Terms
By creating an account or using PokéStock Live ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
PokéStock Live is a real-time auction platform connecting independent sellers with buyers of collectibles. The platform facilitates bidding and payment processing but is not a party to the underlying sales contract.
3. User Accounts
You must be at least 18 years old. You are responsible for the security of your account credentials. One account per person.
4. Bidding and Sales
All bids are binding. Winning bids result in an automatic charge to your saved payment method. Sellers are responsible for accurate item descriptions, shipping, and customer service.
5. Fees
The platform charges sellers a 5.5% commission on the bid amount (excluding shipping). Fees are subject to change with notice.
6. Prohibited Conduct
No counterfeit items, harassment, market manipulation (shill bidding), bid retraction, or scripted/automated bidding. Violations may result in timeout, ban, or transaction reversal.
7. Refunds and Disputes
Refunds are handled by the seller in the first instance; the platform may intervene at its discretion. [TODO: detail dispute escalation process and timeframes per Portuguese consumer law.]
8. Limitation of Liability
[TODO: standard limitation of liability clause, reviewed for compliance with Portuguese/EU consumer protection law — note that consumer rights cannot be contractually waived under EU law.]
9. Governing Law
These Terms are governed by the laws of Portugal. Disputes shall be resolved in the courts of [TBD], without prejudice to mandatory consumer protection provisions.
10. Contact
[TODO: insert legal entity name, registered address, contact email.]